Website redesign · 2024
Harbor & Co.
A logistics firm's website redesigned around one job: getting the right customer to request a quote.
Client Harbor & Co.
The challenge
Harbor's website listed every service the company had ever offered. Visitors could not tell what to do next, and the sales team spent hours qualifying enquiries that were never a fit.
What we did
We rewrote the site around three customer types, simplified navigation to five pages and replaced the generic contact form with a short, guided quote request. Everything was built to load fast on slow connections.
The result
Qualified quote requests increased 2.1x within ten weeks while overall enquiries stayed flat, so the sales team spent less time on poor-fit leads. Organic search traffic grew 44%.
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